KuCoin
KuCoin · 2023

Exchange Education Platform · 4.2M Users Activated

4.2M users · 15.7% deposit conversion

Behavioral SystemsGrowthAISenior Growth & Product Marketing Specialist

Data & Insights

4.2M

Users Activated via KuCoin Learn · Conceived, designed & launched

15.7%

Deposit conversion rate

121%

Spot Trading Volume Increase Q1→Q2 · SEO, gamification & learn-to-earn

8%

YoY traffic increase on coin pages

Spot Trading Volume — Q1 to Q2 (+121%)

Jan
Feb
Mar
Apr
May
Jun

$15K/mo

AI Operational Savings · LLM localization pipeline — early production LLM integration

16 languages

LLM Localization Pipeline

Languages Supported
116+1500%
Before
After
Monthly Content Cost
$15K$0K
Before
After

Learn → Deposit → Trade Funnel

01

KuCoin Learn

Gamified education

4.2M users

02

Deposit

Learn-to-earn conversion

15.7%

03

Coin Pages

SEO-optimized entry

+8% YoY

04

Spot Trading

Volume driven by content

+121%

Overview

KuCoin is a top-5 global cryptocurrency exchange. I designed and launched a full Learn platform that onboards new users through educational content, embedded modules and chain-integrated lessons. The flow introduced 4.2M+ users to KuCoin's products and token ecosystem, with 15.7% converting from learning to first deposit.

Education routes users into product. That thesis shaped every decision below.

KuCoin · Overview

KuCoin Learn

Education Platform. I conceived, designed and launched KuCoin Learn, an education platform with learn-to-earn incentives that onboards users into the KuCoin product ecosystem through structured lessons and earn mechanics. The platform activated 4.2M+ users and drove a 15.7% deposit conversion rate.

LLM Localization Pipeline. One of the earliest production AI integrations at a major crypto exchange. I built a pipeline that localizes content across 16 languages with LLMs, saving ~$15K a month in external localization costs and multiplying content reach. I rebuilt content ideation and composition workflows around AI-assisted production.

SEO-Optimized Content Stack. I rewrote coin pages and Learn articles for long-tail search. Internal systems handled keyword clustering, canonical flow and CTA injection, which lifted indexed visibility and time on site.

KuCoin · KuCoin Learn 1
KuCoin · KuCoin Learn 2

Trading Bot Relaunch

Full GTM for the Bot Relaunch. I reintroduced the KuCoin Trading Bot through dedicated landing assets, Learn module cross-links and contextual KOL content, routing traffic by user behavior.

Volume Conversion Impact. Bot-related content flows contributed to a 121% lift in spot trading volume. Learn-to-Bot traffic converted at a 15.7% deposit rate against a 12.2% baseline, and 2.2M+ users activated through Learn + Bot touchpoints.

KuCoin · Trading Bot Relaunch 1
KuCoin · Trading Bot Relaunch 2
KuCoin · Trading Bot Relaunch 3

AI-Powered Ops & Internalization

AI Optimization. I built AI content operations that saved an estimated $15K a month by automating workflows that had needed external vendors and manual processes: content production, localization pipelines and SEO execution at scale.

Content Ops Brought In-House. I moved SEO and content execution from third-party vendors to internal playbooks, templates and QA loops backed by AI tooling.

Visibility Through Structured Indexing. The internal SEO system grew indexed content on search-aligned funnel logic. Organic entry paths lifted across key segments with no paid traffic behind them.

KuCoin · AI-Powered Ops & Internalization 1

Infrastructure Built

01Learn + Bot Product Pairing

Funnel architecture that routes new users from education straight into trading product engagement.

02AI Content Ops

AI production pipeline saving ~$15K a month across content, localization and SEO execution.

03SEO Engine

Internal keyword mapping, canonical flow tracking and CTA injection tooling.

04Internal Ops Templates

Playbooks for scalable content, in-house QA and decentralized team deployment.

The agency stack had cost ~$78K a month. The internal operation runs on $0 fixed: time, infrastructure and salary.

KuCoin · Infrastructure Built

Services Demonstrated

llm-localizationai-content-opsprompt-engineeringai-cost-managementseo-strategykeyword-clusteringlong-tail-seocoin-page-seoon-page-optimizationinternal-linkingcanonical-flowcontent-strategyeducational-contentcontent-pillarscontent-templatescontent-distributionblog-architectureproduct-launchproduct-positioningfeature-marketinggtm-strategylanding-page-designcta-optimizationcta-copycampaign-orchestrationactivation-campaignslaunch-campaignskol-managementkol-scriptingcommunity-managementga4-instrumentationevent-trackingfunnel-mappingfunnel-analyticsattribution-trackingconversion-rate-optimizationmarketing-dashboardsvendor-to-inhouseinternal-playbooksops-templatesqa-loopslocalizationlearn-to-earnquiz-validationxp-progressionmilestone-gatingonboarding-funnelsretention-flows

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Direct contact

Let's build something.

[email protected]
Samuel Town
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